Clinical Communication Skills for Medicine,
Edition 4Editors: By Margaret Lloyd, MD, FRCP, FRCGP, Robert Bor, MA (Clin Psych), DPhil, CPsychol, CSci, FBPsS, FRAeS, UKCP, Reg EuroPsy and Lorraine M Noble, BSc, MPhil, PhD, Dip Clin Psychol, AFBPsS
Conformance
-
PDF/UA-1
-
The publication was certified on 20250728
-
For queries regarding accessibility information, contact [email protected]
Ways Of Reading
-
This e-publication is accessible to the full extent that the file format and types of content allow, on a specific reading device, by default, without necessarily including any additions such as textual descriptions of images or enhanced navigation.
Navigation
-
The contents of the PDF have been tagged to permit access by assistive technologies as per PDF-UA-1 standard.
-
Page breaks included from the original print source
Additional Accessibility Information
-
The language of the text has been specified (e.g., via the HTML or XML lang attribute) to optimise text-to-speech (and other alternative renderings), both at the whole document level and, where appropriate, for individual words, phrases or passages in a different language.
Note
-
This product relies on 3rd party tooling which may impact the accessibility features visible in inspection copies. All accessibility features mentioned would be present in the purchased version of the title.
Clinical Communication Skills for Medicine is an essential guide to the core skills for effective patient-centered communication. In the twenty years since this book was first published the teaching of these skills has developed and evolved. Today’s doctors fully appreciate the importance of communicating successfully and sensitively with people receiving health care and those close to them.
This practical guide to developing communication skills will be of value to students throughout their careers. The order of the chapters reflects this development, from core skills to those required to respond effectively and compassionately in challenging situations. The text includes case examples, guidelines and opportunities to encourage the reader to stop and think.
The contents of the book cover:
- The fundamental elements of clinical communication, including skills for effectively gathering and sharing information, discussing sensitive topics and breaking bad news.
- Shared decision making, reflecting the rapid changes in expectations of medical care and skills for supporting patients in making decisions which are right for them.
- Communicating with a patient’s family, children and young people, patients from different cultural backgrounds, communicating via an interpreter and communicating with patients who have a hearing impairment.
- Diversity in communication, including examples of communicating with patients who have a learning disability, transgender patients, and older adult patients.
- Communicating about medical error, emphasising the importance of doctors being honest in the face of difficult situations.
Key Features
- This is a practical guide to learning and developing communication skills throughout medical training.
- The chapters range from the development of basic skills to those dealing with challenging and difficult situations.
About the author
By Margaret Lloyd, MD, FRCP, FRCGP, Emeritus Professor of Primary Care and Medical Education, UCL Medical School, University College London, UK; Robert Bor, MA (Clin Psych), DPhil, CPsychol, CSci, FBPsS, FRAeS, UKCP, Reg EuroPsy, Consultant Clinical Psychologist, Royal Free Hospital, and Organisational Consultant, London, UK and Lorraine M Noble, BSc, MPhil, PhD, Dip Clin Psychol, AFBPsS, Senior Lecturer, UCL Medical School, University College, London, UK
- Introduction
- Core skills in clinical communication
- Gathering information
- Discussing sensitive topics
- Sharing information
- Shared decision making
- Breaking bad news
- Communicating with a patient’s family
- Communicating with children and young people
- Communicating with people from different cultural backgrounds
- Diversity in communication
- Communicating about medical error
Book Reviews
This is a beautifully presented, easy-to-read, up to date, evidence-based, practical guide to communication skills. This can be a difficult subject to convey - and engage the reader - on paper but the subject is alive on these pages. To be recommended to anyone who communicates!
BMA Book Awards
Medical students and junior doctors in training